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TERMS OF SERVICE

Last Revised: 12/01/2020

  • Hosting memberships will be billed automatically at the minimum of $35 on a monthly basis 30 days from the final payment/installment date. Other hosting options are available.
  • 2 hours of proofing is included as part of the build totals. Any proofing beyond the first 2 hours will be charged at a rate of $99.99 an hour.
  • All builds involving a down payment will be billed monthly, 30 days, after the down payment. You are not paying half down and half upon completion.
  • After 90 days, projects are considered complete and additional fees may be required to continue.
  • ICHRONstudio does not provide content, text, or specific images as a part of builds. Failure to provide content, text, or specific images for your build before the 90 days will be considered complete as is as per the scope of work. *Content can be provided for an additional fee.
  • Failure to make a payment on any items will result in the suspension of your website after 30 days.
  • A $200 cancellation fee will be charged if the project is ended prematurely before the due date.
  • All work is considered work for hire. ICHRONstudio does not “own” any properties digital or otherwise that are created or developed during a build.
  • Additional hours beyond the standard web build will not be billed without the authorization of the purchaser.
  • Initial consultation and blueprint meetings are not part of the build time.
  • ICHRONstudio does not sell websites. ICHRONstudio sells our time to build websites on your behalf.

REFUND POLICY

Last Revised: 12/11/2020

Products purchased from ICHRONstudio, LLC may be refunded only if canceled within the refund period specified below in this policy. Some products have different policies or requirements for a refund associated with them, including some products that are not eligible for a refund under any circumstance. Please see below for refund terms applicable to such products.

Date of the transaction”, for the purpose of this Refund Policy, means the date of purchase of any product or service, which includes the date any renewal is processed by ICHRONstudio, LLC in accordance with the terms and conditions of the applicable product or service agreement (see here).

“Refund Period”, you may cancel a product at any time, but a refund will only be issued if you request a refund with ICHRONstudio’s customer service within the refund time frame specified for the applicable product, if available at all.

 

Standard Refund Terms

Annual Plans+ – Within 30 days of the date of the transaction.

Monthly Plans*+ – Within 48 hours of the date of the transaction.

*Monthly Plans include all plans with less than a 1-year term (e.g., 6 mos., 9 mos., etc.)

Hosting Refund Policy

You can cancel your annual hosting plan within the first 30 days for a full refund.
  • If you cancel within 30 days you receive a full refund on your hosting service only. This does not apply to domain names included in billing statements.
  • If you cancel within 30 days and your plan includes a free domain, we will deduct a non-refundable domain fee of 29.99 from your refund. This not only covers our costs but ensures that you won’t lose your domain name. You may transfer it to another registrar or simply point it elsewhere at your convenience. Please note newly registered domains cannot be transferred to another registrar during the first 60 days of the registration period. You retain ownership of your domain until the end of its registration period unless you renew it.
  • ICHRONstudio does not offer any refunds for cancellations that occur after 30 days for yearly or monthly accounts.
  • Month-to-month subscriptions may be canceled at any time, but if you purchase a monthly plan and cancel more than 48 hours after the date of the transaction, you agree to pay for that current month of hosting and ICHRONstudio will not bill you for any future months. However, you will not be refunded the cost of the current or past months.

Products with Special Refund Terms

Expert/Hourly Services

If an Expert/hourly Service has already been performed, then it is non-refundable (if not yet performed, eligible for a refund within 30 days of the date of the transaction).

 

SEO Services

For all SEO Services plans, you can cancel within 48 hours of the date of the 1st transaction and receive a full refund for any remaining months in your committed term, to your original payment method. No refund will be issued for the prior months.


If you purchase a monthly plan and cancel more than 48 hours after the date of the transaction, you agree to pay for that current month of SEO Services, but ICHRONstudio will not bill you for any future months. However, you will not be refunded the cost of the current or past months.


If you purchase an annual plan and cancel more than 48 hours after the date of the transaction, you agree to pay for the current month of SEO Services and IchronStudio will issue a 50% prorated refund to your original payment method for any remaining unused months.